A journey of growth. A future of possibilities.
For over 39 years, Nahdi Medical Company has shaped the retail and healthcare landscape in Saudi Arabia, adding beats to its guests’ lives every day
From our first pharmacy to one of the kingdom’s most loved health and well-being brands, we proudly serve millions through an expanding pharmacy network, advanced digital channels, and a growing portfolio of healthcare services
Our purpose
We exist to add beats to our Guests’ lives every day
Our vision
To be the most loved and trusted health and well-being partner for all our guests
Our mission
To exceed guest expectations through superior, personalized life care experiences — every day, everywhere
Transforming care through purpose-led strategy
Nahdi's strategic pillars; powering the future
Pharmacy retail
Strengthen pharmacy retail leadership, expand guest base, and elevate private label brand contribution
Omnichannel
Seamlessly integrate digital and
in-store experiences, expand pharmacy network in KSA and UAE
Omnihealth
Scale Nahdi care polyclinics and virtual care services, invest in preventative care
and chronic disease management
Strategic enablers
Build capacity in supply chain, technology, AI, and talent development to sustain operational excellence
2025 highlights at a glance
Pharmacy retail
Omnichannel
Omnihealth
Strategic enablers
Flawless execution: powering Nahdi’s growth engine
Our distinctive operating model transforms strategy into scalable, measurable value — across our growth pillars where we ignite our core and seed for the future
Nahdi’s operational enablers are the executional engine delivering on growth pillars — driving agility, innovation, and sustained value creation
Healthcare ecosystem
Integrating pharmacy retail, healthcare, and e-commerce into a healthcare ecosystem
AI-powered personalization
Data-driven, guest-centric experiences enhancing conversion and loyalty
Global e-commerce cross-border operations
Offer guests access to leading international wellness brands through agile and efficient cross-border
e-commerce operations
Digital healthcare integration
Including, virtual consultations, ez-pill medical adherence, and lab at home services
Market Expansion Framework
An agile, scalable omnichannel model facilitating rapid rollout across the KSA, UAE and the region
Private label growth engine
High quality, exclusive products that foster guest loyalty and differentiate the product assortment
Omnichannel fulfillment & pharmacy network
Nation’s largest pharmacy footprint supporting last-mile, click & collect, and e-pharmacists services
End-to-end supply chain leadership
6 advanced distribution centers including IMDAD powered agile, efficient logistics infrastructure
Awards and Recognitions
Nahdi are proud recipients of many retail, CSR, innovation and charity awards
Awards
2025
CEO ranked 10th in Top 100 Healthcare Leaders Executive list
Forbes Middle East
Best Practice Track Award (Gold Category)
Ministry of Human Resources and Social Development
Excellence in Primary Care Award - Non-Hospital Category
Council of Health Insurance
CEO of the Year for Eng. Yasser Joharji across Asia
Retail Asia
2025 - Top 10 Most influential Brand
IPSOS
Ranked # 1 among e-commerce, and Ranked # 1 among In Store Retailers and Pharmacies
Advantage Awards
In-Store Customer Experience of the Year – Saudi Arabia
Retail Asia
Retail App of the Year – Saudi Arabia
Retail Asia
Best Customer Service - Silver Award
Gulf Customer Experience
Customers at the heart of everything - Silver Award
Gulf Customer Experience
Customers at Best Contact Center -Silver Award
Gulf Customer Experience
Customer Loyalty Transformation
Loyalty360 Awards
Personalization Strategy and Innovation
Loyalty360 Awards
Best Customer Feedback Solution Utilizing GenAI Award
Middle East Enterprise AI & Analytics Summit
Best Printed 2024 Annual Report – Medium Cap
Meira
Best Places to work for women
Best Places to work
Best Places to work
Best Places to work
2024
Best Company in the healthcare sector for social responsibility
Ministry of Human Resources and Social Development
Store initiative of the year
Retail Asia
CEO ranked 15th in top 100 healthcare leaders
Forbes Middle East
Most admired retailer of the year - pharmacy and healthcare category, UAE
Retail ME
Most admired retailer of the year - pharmacy and healthcare category, KSA
Retail ME
First place as the preferred partner retailer in Saudi Arabia
Advantage Awards
Best warehouse automation for IMDAD
LogiSYM Awards
Fastest growing investor relations in the healthcare sector
International Finance Magazine (IFM Award)
#2 Best workplaces in pharma & healthcare™ 2024 across the GCC
Great Place to Work
#2 Best workplaces in KSA™ 2024 (Large organizations)
Great Place to Work
#3 Best workplaces in the Middle East™ 2024 (Large organizations) across the GCC
Great Place to Work
#8 Best workplaces in Asia™ 2024 (Large organizations)
Great Place to Work
2023
Ranked 2nd in healthcare across 22 countries
Fortune 500 Arabia
One of the 10 most trusted organizations, Saudi Arabia
IPSOS index
One of the 10 most valuable Saudi brands
Kantar index
Most admired retailer of the year - pharmacy and healthcare category, KSA and GCC region
RetailME Awards
Most admired store design of the year, KSA
RetailME Awards
Fourth most downloaded healthcare app, KSA
Communications, Space & Technology Commission
Iron award in the advertising, marketing and communication design category
A’Design Award
CEO ranked 14th in top 100 healthcare leaders
Forbes Middle East
HR strategy of the Year 2023
Le Fonti Award
Employer of the year award 2023
HRSE KSA Awards
One of the best workplaces for Saudi Nationals
Great Place to Work
3rd Best annual report, print category
MEIRA
2022
Record-breaking virtual pharma conference (2,371 pharmacists)
Guinness World Record
LEED certificate
U.S. Green Building Council (USGBC)
Healthcare and pharmaceutical category brand of the year
World Branding Awards
Client of the year certificate
FIDIC Contract Users’ Awards “FIDIC”
Contracting excellence award
Saudi Contractors Authority
Certification that Nahdi's operations meet international safety standards
British Safety Awards (Distinguished)
Award for quality improvement 2022
Australian Healthcare Council (ACHSI) Award
Accreditation of Nahdicare clinics
Saudi Central Board for accreditation of Healthcare Institutions (CBAHI)
Recognized in three categories as a great place to work, including 3rd place in Asia (Large companies)
Great Place to Work