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English العربية
English العربية
  • Home
  • About us
    • Who we are
    • Business Overview
    • Operational Enablers
    • Awards
  • Governance
    • Overview
    • Board of Directors
    • Executive Management
    • Committees
    • IPO
  • Stock Overview
    • Share Analysis
    • Foreign Ownership
  • Financial Overview
    • Fact Sheet
    • Key Figures
    • Financial Archive
  • Dividend
    • Dividend Policy
    • Dividend Calculator
    • Unclaimed Dividend
  • Sustainability
    • Our Approach to Sustainability
  • Announcements & Events
    • Disclosures
    • IR Calendar
  • Contact us
    • Investor Contacts
    • FAQs
    • Subscription Center
English العربية
English العربية

About Nahdi

A journey of growth. A future of possibilities.

For over 38 years, Nahdi Medical Company has shaped the retail and healthcare landscape in Saudi Arabia, adding beats to its guests’ lives every day 

From our first pharmacy to one of the kingdom’s most loved health and well-being brands, we proudly serve millions through an expanding pharmacy network, advanced digital channels, and a growing portfolio of healthcare services

A journey of growth. A future of possibilities.
Our purpose

Our purpose

We exist to add beats to our Guests’ lives every day

Our vision

Our vision

To be the most loved and trusted health and well-being partner for all our guests

Our mission

Our mission

To exceed guest expectations through superior, personalized life care experiences — every day, everywhere

Transforming care through purpose-led strategy

Nahdi's strategic pillars; powering the future

Pharmacy retail

Pharmacy retail

Strengthen pharmacy retail leadership, expand guest base, and elevate private label brand contribution

Omnichannel

Omnichannel

Seamlessly integrate digital and
in-store experiences, expand pharmacy network in KSA and UAE

Omnihealth

Omnihealth

Scale Nahdi care polyclinics and virtual care services, invest in preventative care
and chronic disease management

Strategic enablers

Strategic enablers

Build capacity in supply chain, technology, AI, and talent development to sustain operational excellence

2024 highlights at a glance

Pharmacy retail

Pharmacy retail

8.4% total revenue growth
1.2B Private Label sales
First Private Label medicine launched
800K new Nuhdeek members
Guest NPS: 90
Omnichannel

Omnichannel

40% online business growth 
22% Online revenue from total revenue 
87 new pharmacies in KSA
133% UAE revenue growth
30% Providers’ pharmacies growth 
Omnihealth

Omnihealth

98.3% Nahdicare revenue growth
4 new polyclinics (total of 10 by end of 2024) 
797K virtual consultations
Launched Lab at Home service using Wellness Cards 
1.4mn Guests served 
Strategic enablers

Strategic enablers

99.6% supply chain reliability
93.3% shelf availability
478 national pharmacists hired
20% female workforce
Cloud migration & AI adoption

Flawless execution: powering Nahdi’s growth engine

Our distinctive operating model transforms strategy into scalable, measurable value — across our growth pillars where we ignite our core and seed for the future

Nahdi’s operational enablers are the executional engine delivering on growth pillars — driving agility, innovation, and sustained value creation

Healthcare ecosystem

Healthcare ecosystem

Integrating pharmacy retail, healthcare, and e-commerce into a healthcare ecosystem

AI-powered personalization

AI-powered personalization

Data-driven, guest-centric experiences enhancing conversion and loyalty

Global e-Commerce cross-border operations

Global e-Commerce cross-border operations

Offer guests access to leading international wellness brands through agile and efficient cross-border e-commerce operations

Digital healthcare integration

Digital healthcare integration

Including, Virtual consultations, ez-pill medical adherence, and lab at home services

Market Expansion Framework

Market Expansion Framework

An agile, scalable omnichannel model facilitating rapid rollout across the KSA, UAE and the region
 

Private label growth engine

Private label growth engine

High quality, exclusive wellness products that foster guest loyalty and differentiate the product assortment

Omnichannel fulfillment & pharmacy network

Omnichannel fulfillment & pharmacy network

Nation’s largest pharmacy footprint supporting last-mile, click & collect, and e-pharmacists services

End-to-end supply chain leadership

End-to-end supply chain leadership

3 advanced distribution centers and imdad-powered agile, efficient logistics infrastructure

Awards and Recognitions

Nahdi are proud recipients of many retail, CSR, innovation and charity awards.
Awards and Recognitions

Awards

2024

Best Company in the healthcare sector for social responsibility

Best Company in the healthcare sector for social responsibility

Ministry of Human Resources and Social Development

Store initiative of the year

Store initiative of the year

Retail Asia

CEO ranked 15th in top 100 healthcare leaders

CEO ranked 15th in top 100 healthcare leaders

Forbes Middle East

Most admired retailer of the year - pharmacy and healthcare category, UAE

Most admired retailer of the year - pharmacy and healthcare category, UAE

Retail ME

Most admired retailer of the year - pharmacy and healthcare category, KSA

Most admired retailer of the year - pharmacy and healthcare category, KSA

Retail ME

First place as the preferred partner retailer in Saudi Arabia

First place as the preferred partner retailer in Saudi Arabia

Advantage Awards

Best warehouse automation for IMDAD

Best warehouse automation for IMDAD

LogiSYM Awards

Fastest growing investor relations in the healthcare sector

Fastest growing investor relations in the healthcare sector

International Finance Magazine (IFM Award)

#2 Best workplaces in pharma & healthcare™ 2024 across the GCC

#2 Best workplaces in pharma & healthcare™ 2024 across the GCC

Great Place to Work

#2 Best workplaces in KSA™ 2024 (Large organizations)

#2 Best workplaces in KSA™ 2024 (Large organizations)

Great Place to Work

#3 Best workplaces in the Middle East™ 2024 (Large organizations) across the GCC

#3 Best workplaces in the Middle East™ 2024 (Large organizations) across the GCC

Great Place to Work

#8 Best workplaces in Asia™ 2024 (Large organizations)

#8 Best workplaces in Asia™ 2024 (Large organizations)

Great Place to Work

2023

Ranked 2nd in healthcare across 22 countries

Ranked 2nd in healthcare across 22 countries

Fortune 500 Arabia

One of the 10 most trusted organizations, Saudi Arabia

One of the 10 most trusted organizations, Saudi Arabia

IPSOS index

One of the 10 most valuable Saudi brands

One of the 10 most valuable Saudi brands

Kantar index

Most admired retailer of the year - pharmacy and healthcare category, KSA and GCC region

Most admired retailer of the year - pharmacy and healthcare category, KSA and GCC region

RetailME Awards

Most admired store design of the year, KSA

Most admired store design of the year, KSA

RetailME Awards

Fourth most downloaded healthcare app, KSA

Fourth most downloaded healthcare app, KSA

Communications, Space & Technology Commission

Iron award in the advertising, marketing and communication design category

Iron award in the advertising, marketing and communication design category

A’Design Award

CEO ranked 14th in top 100 healthcare leaders

CEO ranked 14th in top 100 healthcare leaders

Forbes Middle East

HR strategy of the Year 2023

HR strategy of the Year 2023

Le Fonti Award

Employer of the year award 2023

Employer of the year award 2023

HRSE KSA Awards

One of the best workplaces for Saudi Nationals

One of the best workplaces for Saudi Nationals

Great Place to Work

3rd Best annual report, print category

3rd Best annual report, print category

MEIRA

2022

Record-breaking virtual pharma conference (2,371 pharmacists)

Record-breaking virtual pharma conference (2,371 pharmacists)

Guinness World Record

LEED certificate

LEED certificate

U.S. Green Building Council (USGBC)

Healthcare and pharmaceutical category brand of the year

Healthcare and pharmaceutical category brand of the year

World Branding Awards

Client of the year certificate

Client of the year certificate

FIDIC Contract Users’ Awards “FIDIC”

Contracting excellence award

Contracting excellence award

Saudi Contractors Authority

Certification that Nahdi's operations meet international safety standards

Certification that Nahdi's operations meet international safety standards

British Safety Awards (Distinguished)

Award for quality improvement 2022

Award for quality improvement 2022

Australian Healthcare Council (ACHSI) Award

Accreditation of Nahdicare clinics

Accreditation of Nahdicare clinics

Saudi Central Board for accreditation of Healthcare Institutions (CBAHI)

Recognized in three categories as a great place to work, including 3rd place in Asia (Large companies)

Recognized in three categories as a great place to work, including 3rd place in Asia (Large companies)

Great Place to Work

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